Would you like to expand the short description in your Visual Task Boards? I’ll show you how!

Define a relationship between two questions in Catalog Builder (for example, fields such as Requested for and Manager) without the need to script. The value of the dependent question is auto-populated when the value of the initial question is selected or changed.

Do you want to pin your user at the top of VTBs, always in the same position and not waste a single second looking for it?

A proof of concept to automate tags in a Visual Task Board to filter unassigned tasks.

It’s easy to automate labels/tags in ServiceNow. Unfortunately, it doesn’t work when you use dot-walking.

When you need to translate text to a specific language, but the code is triggered by the system, you can use getMessageLang instead of getMessage.

Did you know that if a user unsubscribes from the notification “Change assigned to my group”, it will cause all his colleagues to be spammed?

Multilingual email notifications integration with the translation framework misses one thing: Translations in the target language are not pre-populated. How can we fix that?

I’m surprised ServiceNow still allows you to change the type for fields as the Task Description. They have limited a lot of cool stuff over the years, but they still allow this. Our users need to add some format and images to the description The requirements are always the same: People want/need to add some