Override annotations

Annotation preferences for each user are stored as user preferences with the name “glide.ui.show_annotations”. You can override that configuration and change the visibility with the following code on the client side: The user preference works at the platform level, and you might want to alter this behaviour in a particular form. This is an undocumented […]

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Remote table + GlideQuery POC: most used items

Requirements Catalog Items and Record Producer usage is stored in two different tables Catalog Items: sc_req_item Record Producers: sc_item_produced_record We need to merge the data from both tables and show it in a Report Solution Let’s combine two cool features from recent releases: Remote tables GlideQuery Create a new remote table (System Definition → Remote

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Agent Workspace: HTML Comments and Work notes

Have you ever got the requirement of adding HTML Comments and Work notes to the Task form? I’ve seen that requirement a few times and I haven’t found the perfect solution yet. Probably, there isn’t and it’s better to decline the idea immediately. But in the Agent Workspace, you just need to set a System Property: glide.ui.journal.use_html

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Copy to clipboard

Have you ever had the need to create a link or button to copy some text from a form or a list to the clipboard? ServiceNow does that out of the box in a few places, so there is no need to reinvent the wheel! Let’s have a look at the UI Action “Copy sys_id”: Pretty simple, right?

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