Skip to content

Ruben Ferrero

  • Blog
  • About Me
Ruben Ferrero
  • About Me
Your ServiceNow account is being impersonated!

Your account is being impersonated!

Servicenow / By Rubén Ferrero / 30th May 2023 30th May 2023

Did you know you can get notified when somebody impersonates you?

Highlight your tasks on Visual Task Boards

Highlight your tasks on Visual Task Boards

Servicenow / By Rubén Ferrero / 18th February 2023 18th February 2023

Highlighting your tasks in Visual Tasks Boards is really easy with a bit of CSS. Let me show you how!

Expand short description in Servicenow Visual Task Boards

Expand short description in Visual Task Boards

Servicenow / By Rubén Ferrero / 11th February 2023 11th February 2023

Would you like to expand the short description in your Visual Task Boards? I’ll show you how!

Utah Dependent question service catalog

New in Utah! Auto-populate variable based on a reference

Servicenow / By Rubén Ferrero / 5th February 2023 5th February 2023

Define a relationship between two questions in Catalog Builder (for example, fields such as Requested for and Manager) without the need to script. The value of the dependent question is auto-populated when the value of the initial question is selected or changed.

Pin user in Visual Task Boards

Servicenow / By Rubén Ferrero / 4th February 2023 4th February 2023

Do you want to pin your user at the top of VTBs, always in the same position and not waste a single second looking for it?

Visual task board: filter unassigned tasks

Servicenow / By Rubén Ferrero / 28th October 2022 28th October 2022

A proof of concept to automate tags in a Visual Task Board to filter unassigned tasks.

Automate labels/tags

Servicenow / By Rubén Ferrero / 27th October 2022 29th July 2023

It’s easy to automate labels/tags in ServiceNow. Unfortunately, it doesn’t work when you use dot-walking.

Translating text to a specific language: getMessageLang

Servicenow / By Rubén Ferrero / 26th October 2022 26th October 2022

When you need to translate text to a specific language, but the code is triggered by the system, you can use getMessageLang instead of getMessage.

Notifications: out of the box spam

Servicenow / By Rubén Ferrero / 25th October 2022 31st October 2022

Did you know that if a user unsubscribes from the notification “Change assigned to my group”, it will cause all his colleagues to be spammed?

Multilingual email notifications: Pre-populate translations

Servicenow / By Rubén Ferrero / 24th October 2022 24th October 2022

Multilingual email notifications integration with the translation framework misses one thing: Translations in the target language are not pre-populated. How can we fix that?

Posts navigation
1 2 … 5 Next Page →

Search

Recent Posts

  • Your account is being impersonated!
  • Highlight your tasks on Visual Task Boards
  • Expand short description in Visual Task Boards
  • New in Utah! Auto-populate variable based on a reference
  • Pin user in Visual Task Boards

Copyright © 2023 Ruben Ferrero | Powered by Astra WordPress Theme