Even if something is not your fault it is still your responsibility. Łukasz Szumilas Here’s the deal: when you take responsibility, you take control. It’s called agency—the power to make things happen, no matter what’s going on around you. Blame doesn’t get things done, action does. In the world of ServiceNow, the blame game between developers, analysts, stakeholders, […]
Just a mix of my recently developed obsession for Mondrian with an old one: cats!
Channelling my inner Mondrian: With a little help from my cat friend (+AI) Read More »
Don’t know what I’m talking about? Go and read this: Data Exposure and ServiceNow: The Elephant in the ITSM Room This is an oversimplification of the issue. Read the post linked above and the different KB articles provided by ServiceNow to fully understand the issue and the steps you need to take to make sure
Simple list widget data exposure for dummies Read More »
Did you know you can get notified when somebody impersonates you?
Your account is being impersonated! Read More »
Highlighting your tasks in Visual Tasks Boards is really easy with a bit of CSS. Let me show you how!
Highlight your tasks on Visual Task Boards Read More »
Would you like to expand the short description in your Visual Task Boards? I’ll show you how!
Expand short description in Visual Task Boards Read More »
Define a relationship between two questions in Catalog Builder (for example, fields such as Requested for and Manager) without the need to script. The value of the dependent question is auto-populated when the value of the initial question is selected or changed.
New in Utah! Auto-populate variable based on a reference Read More »
Do you want to pin your user at the top of VTBs, always in the same position and not waste a single second looking for it?
Pin user in Visual Task Boards Read More »
A proof of concept to automate tags in a Visual Task Board to filter unassigned tasks.
Visual task board: filter unassigned tasks Read More »
It’s easy to automate labels/tags in ServiceNow. Unfortunately, it doesn’t work when you use dot-walking.
Automate labels/tags Read More »