nullEDGE - Reporting using Platform Analytics with Rafael Cardoso

Anything invented after you’re thirty-five is against the natural order of things.

– Douglas Adams

But classic reporting in ServiceNow is becoming legacy, and Platform Analytics is here whether I like it or not.

Key takeaways

Rafael Cardoso covers the key points for switching in his nullEDGE session.

Use the Migration center to convert old reports.
Inline Editor: click, select table, add visualisation, done. You should use this editor most of the time.
Technical Editor when you need advanced filtering or complex logic. Powerful, but it’s like building a Workspace from scratch.

And remember that Platform Analytics ≠ Performance Analytics, even though they are related and have the same initials.