Today, it’s my birthday, and nothing says how old I am better than telling you I’m still using RSS as my main source of news and learning.
Social networks are distracting, email newsletters add spam, so I’m a happy RSS subscriber using Reader.
And to celebrate my 40th birthday, I’m sharing a list of 40 of my favourite blogs and YouTube channels talking about ServiceNow.
Some people haven’t posted in years or are as inconsistent as I am.
Some have hundreds of articles, while others have just a few.
Some are “famous” in the ecosystem, while others have recently started and might be wondering if somebody is reading them or they are shouting into the void.
What they all have in common: I’ve enjoyed their content and continue learning from them.
Below, in alphabetical order:
- 31 people feeds
- 3 feeds not tied to a single person (or unknown)
- 6 official ServiceNow feeds
1. Andrew Pishchulin | Flare Framework
Worth watching: Quick Start Guide on Using React to Build Advanced UI/UX in ServiceNow
Andrew’s post on how to build and deploy a React application in ServiceNow was a great starting point when Roberto and I decided to build Documate.
Now, he has even shared a React app boilerplate pre-configured for ServiceNow deployment.
2. Arnoud Kooi | SNUtils
Worth watching: sn-scriptsync 3.0 update
Everybody should know by now about SNUtils. The future I love the most is the sn-scriptsync that allows you to code in VS Code and keep the code synced with your instance.
3. Astrid Sapphire | SapphireNow
Worth reading: Get Started With Update Set Automations in Yokohama
I’m not working much with update sets lately, but it’s good to see some new possibilities.
4. Carleen Carter | smartCarleen
Worth reading: Ready | for | Knowledge ?
Big events can feel overwhelming, especially for introverts like me.
Carleen shares some useful tips to survive these events.
5. Cezary Basta
Worth reading: Refresh your developer experience
To be honest, I don’t care much about ServiceNow themes, as I normally use VS Code when I need to write some code.
But I do enjoy reading about people “hacking” the platform and exploring its limits.
6. Daniel Draes | Daniel’s ServiceNow Bytes
Worth watching: Demo of Custom ServiceNow AI Agent: Movie Info Finder
With all the AI hype, it is not easy to find real examples and not just big words with empty content.
7. David McDonald
Worth reading: Why I don’t write articles on ServiceNow Community
I 100% subscribe to David’s words on why I prefer to write my content in my own blog.
8. Dominik Šimůnek
Worth reading: Do Scheduled Reports run under inactive users?
“How does this work? Are my assumptions correct?” The best way to avoid thought loops is just to test things and summarise them!
9. Eric Riemer | ServiceNow Wizard
Worth reading: When users shoot themselves in the foot
Beware of the useless legacy features!
10. Göran Lundqvist | ServiceNow Witch Doctor
Worth watching: The History of ServiceNow Integration
There was a long road before IntegrationHub!
A wonderful webinar with David Loo (yes, that David Loo that’s in your PDI’s user list!).
11. Ivan Betev
Worth watching: How to Use Email Digest in ServiceNow to Reduce Notification Overload
When I was young and naive, I thought ServiceNow would kill the need for both Excel and Email.
But ServiceNow has become a source of spam that makes a lot of users disable them completely in the instance or creating rules in Outlook to ignore them.
Email Digest might be the way.
12. Jace Benson | JaceNow
Worth checking: News Jace Pro
I enjoyed watching News with Jace while it lasted, but it probably took a lot of time to do on a regular basis.
My recommendation here is not a specific post but Jace’s ServiceNow News feed.
It is a great place to discover more ServiceNow creators.
13. Jesse Szepieniec
Worth reading: Authenticating against the ServiceNow API with Session Tokens
I stumbled upon Jesse’s blog when I was trying to run some background scripts from my MacBook with Raycast.
Great detailed explanation about JSESSIONID and g_ck.
14. John Andersen
Worth reading: Introduction to Static WSDLs in ServiceNow
Back in the day, there was not much info available apart from the ServiceNow wiki.
This was one of the first blogs I found about ServiceNow.
Now we have REST and IntegrationHub to do the heavy lifting. But I still remember having to configure static WSDLs!
15. Justin Meadows
Worth watching: ServiceNow Agile Unified Backlog
Don’t you love it when you try to convince a customer about using a feature and there’s already one short video explaining it much better than you could ever do?
16. Kamlesh Kumar | ServiceNow Pro
Worth reading: Coloring the Relationship in Dependency View
Will I ever need to change colours in the BSM map? Probably not, but I know it is possible!
17. Kevin Clark
Worth reading: Making a Marvel Snap Clone in ServiceNow
I love build-in-public series and not just see the steps, but the thought process behind!
18. Lukasz Szumilas
Worth reading: 1 Crucial Trait every Great ServiceNow DEVELOPER MUST HAVE…
“Even if something is not your fault it is still your responsibility.”
Am I too obsessed with agency lately?
Even if not subscribable by RSS, follow Lukasz on LinkedIn for some interesting carousels.
19. Mark Stanger | ServiceNow Guru
Worth reading: Parse URL Parameters in a Client Script
I don’t know how many times I checked this Parse URL parameters article in my life.
ServiceNow Guru has been a good companion, especially in my early years as a ServiceNow developer.
20. Michael Kaufman | ServiceNow Elite
Worth reading: The creation of ServiceNow
Old blogs are a beautiful window to the past.
Sometimes, you can almost reach the beginning of ServiceNow.
21. Nathan Firth | ServicePortal.io
Worth reading: Building a Responsive ServiceNow ESS Portal with Twitter Bootstrap – Part 1
The creator of the Service Portal.
How was life before that? Trying to build a responsive portal was a real challenge!
22. Paul Morris | The SN Nerd
Worth reading: Is Not Allowed In-Scope: The Only Workaround Guide You Need
Another of those post you return to every now and then.
Step 1: Open Google.
Step 2: Paste the message “XXXX Is Not Allowed In-Scope”.
Step 3: Check sn-nerd blog post.
23. Reece Poulsen | Now You Know
Worth reading: UI Builder Tips Series
I’ve been actively avoiding UI Builder, but it’s good to keep an eye on it!
24. Robert Fedoruk
Worth watching: The Most DANGEROUS Risk to EVERY #ServiceNow Implementation
If you think writing documentation is expensive, try not having any!
Glad to see I’m not the only one concerned about the (lack of) documentation in ServiceNow implementations.
25. Samuel Meylan | SNow Adventures
Worth reading: Using remote tables in ServiceNow
Remote tables and GlideQuery were great additions to ServiceNow that I tend to forget about.
Samuel’s detailed posts are a pleasure to read.
26. Shiva Thomas | ServiceNow Implementation Blog
Worth reading: Prepare yourself to become a Certified Technical Architect (CTA)
There’s much more info nowadays on the Architect programs, but back in the day, Shiva’s insights on the CTA and the CMA are very useful.
27. Simen Staaby Knudsen | Simen does ServiceNow
Worth watching: Delete / Edit comment UI Action in ServiceNow!
Allowing the edition/deletion of comments is probably not a good idea in a production instance.
But it’s an interesting exercise to try and do it!
28. Slava Savitsky | sys.properties
Worth reading: What’s so unique about the sys_id?
A sys_id is much more than a 32-digit hexadecimal number!
Best blog name/url ever, by the way.
29. Stephen Sturdevant | SN Scout
Worth reading: Have I Always Followed Best Practices?
“never give up striving to do things to the best of your ability and knowledge” is a good approach to both life and ServiceNow.
30. Tim Woodruff | SN Pro Tips
Worth reading: 5 Lessons About Programming From Richard Feynman
I followed Tim for the technical posts. I stayed for the rants.
I love the links between Feynman lessons and ServiceNow.
31. Travis Toulson | CodeCreative
Worth reading: ServiceNow Salary Influence Survey 2021
Great UI content, but the Salary survey analysis that Travis shared for a couple of years was amazing. I can’t even imagine all the work behind that.
32. NowBen
Worth reading: Knowledge 2025 Wrap Up: All the Key ServiceNow News
My latest addition. A window to the business side. News, events, acquisitions.
33. snhackery
Worth reading: Service Account Management Series
Another build-in-public series that I enjoyed following through.
34. WomenNow
Worth reading: Breaking Prod is a Part of the Process
We all break things at some point despite setting multiple guardrails. I might share some mistakes I made myself someday…
35. Developer Advocate Blog
This is the continuation of the ServiceNow Developer Blog.
36. ServiceNow
Mainly marketing, but it’s good to have an idea of what ServiceNow is currently promoting, and you get the occasional Idris Elba video.
37. ServiceNow Community
The videos in this channel are more technical.
38. ServiceNow Community blogs
A combination of technical posts with a bit of marketing, plus info about the ServiceNow community and events.
39. ServiceNow Dev Program
Tools, tips and tricks for developers.
40. ServiceNow Documentation
Mainly short videos for specific features of the ServiceNow products. A good starting point to get an overview.
Extra: Rubén Ferrero | This is me! 🙂
Feel free to subscribe to my feed, and follow me or connect on LinkedIn.
And let me know about more RSS feeds I should be subscribed to, so that I have enough material for my 50th birthday update. 🙂