When importing users from external systems, you might have some User IDs that are longer than the 40-character limit in ServiceNow. It can be tempting to increase the size of the “User ID” [user_name] field to fit those longer values. Trust me, don’t do it! Not just because ServiceNow explicitly tell you not to do […]
Should you increase the User ID max length? Read More »
Automate ServiceNow code search configuration by updating searchable tables and fields daily with a scheduled job. This reduces manual updates and prevents permission errors using configurable filters. The update set includes everything needed to keep your code search accurate and current.
Automate code search configuration Read More »
ServiceNow’s M2M table creation generates field names that work perfectly in your dev instance but silently fail during GitHub deployment to other instances. The sys_ prefix breaks global scope naming rules, causing scripts to fail without errors.
Dude, where’s my m2m field? Read More »
Celebrating my 40th birthday by sharing 40 curated ServiceNow RSS feeds that have taught me something valuable over the years.
40 Years, 40 ServiceNow RSS Feeds Read More »
Do not use “gr” as a variable name in ServiceNow! Are you convinced yet? If not, let me show you a crazy example.
You give GlideRecord a bad name Read More »
You wake up in a 3rd world jail cell. You’re only allowed to call one person you know to get you out of there. Who do you call? This thought experiment reveals something crucial about the people in your life – and led me to discover the power of surrounding yourself with “high agency” individuals who don’t just think clearly, but actually make impossible things happen.
Learn how to securely connect ServiceNow to GitHub using SSH deploy keys with ECDSA encryption. This guide covers generating SSH keys, configuring GitHub deploy keys, and linking ServiceNow Studio to your repository without using personal credentials.
ServiceNow-GitHub: Deploy Keys Setup Read More »
An 11-year ServiceNow journey summarised in 11 lessons. From Eureka to Yokohama. From junior developer to Certified Technical Architect. From consulting to co-founding my own company.
11 lessons from 11 years with ServiceNow Read More »
Discover how to reclaim your browser’s zoom out functionality in ServiceNow when using a non-US keyboard layout. ServiceNow’s keyboard shortcuts override the standard CMD+- (or CTRL+-) zoom out command when your hyphen key is positioned where the forward slash appears on US keyboards. This simple Tampermonkey script restores normal browser zooming without affecting ServiceNow’s other useful keyboard shortcuts.
Reclaiming my browser’s zoom out shortcut in ServiceNow Read More »
Script that transforms your LinkedIn experience by highlighting posts with keywords you care about while flagging buzzword-heavy content. This post walks you through how it works, shares the code, and shows real examples of this personal content curator in action.
LinkedIn post highlighter Read More »