ServiceNow’s M2M table creation generates field names that work perfectly in your dev instance but silently fail during GitHub deployment to other instances. The sys_ prefix breaks global scope naming rules, causing scripts to fail without errors.

Celebrating my 40th birthday by sharing 40 curated ServiceNow RSS feeds that have taught me something valuable over the years.

Do not use “gr” as a variable name in ServiceNow! Are you convinced yet? If not, let me show you a crazy example.

Learn how to securely connect ServiceNow to GitHub using SSH deploy keys with ECDSA encryption. This guide covers generating SSH keys, configuring GitHub deploy keys, and linking ServiceNow Studio to your repository without using personal credentials.

An 11-year ServiceNow journey summarised in 11 lessons. From Eureka to Yokohama. From junior developer to Certified Technical Architect. From consulting to co-founding my own company.

Discover how to reclaim your browser’s zoom out functionality in ServiceNow when using a non-US keyboard layout. ServiceNow’s keyboard shortcuts override the standard CMD+- (or CTRL+-) zoom out command when your hyphen key is positioned where the forward slash appears on US keyboards. This simple Tampermonkey script restores normal browser zooming without affecting ServiceNow’s other useful keyboard shortcuts.

Script that transforms your LinkedIn experience by highlighting posts with keywords you care about while flagging buzzword-heavy content. This post walks you through how it works, shares the code, and shows real examples of this personal content curator in action.

Don’t know what I’m talking about? Go and read this: Data Exposure and ServiceNow: The Elephant in the ITSM Room This is an oversimplification of the issue. Read the post linked above and the different KB articles provided by ServiceNow to fully understand the issue and the steps you need to take to make sure