Detailed view of the Claim Outcomes to Review tab showing the skipped file during deployment. The filename ‘sys_dictionary_u_m2m_sys_user_incident_sys_user’ reveals the exact dictionary entry that couldn’t be created – the sys_user field in the M2M table. The Disposition shows ‘Skipped’ with ‘No Conflict’ status, indicating ServiceNow silently rejected this field during import because the sys_ prefix violates global scope naming conventions. This is the smoking gun that proves the field won’t exist in the target instance.