Define a relationship between two questions in Catalog Builder (for example, fields such as Requested for and Manager) without the need to script. The value of the dependent question is auto-populated when the value of the initial question is selected or changed.
New in Utah! Auto-populate variable based on a reference Read More »
Do you want to pin your user at the top of VTBs, always in the same position and not waste a single second looking for it?
Pin user in Visual Task Boards Read More »
A proof of concept to automate tags in a Visual Task Board to filter unassigned tasks.
Visual task board: filter unassigned tasks Read More »
It’s easy to automate labels/tags in ServiceNow. Unfortunately, it doesn’t work when you use dot-walking.
Automate labels/tags Read More »
When you need to translate text to a specific language, but the code is triggered by the system, you can use getMessageLang instead of getMessage.
Translating text to a specific language: getMessageLang Read More »
Did you know that if a user unsubscribes from the notification “Change assigned to my group”, it will cause all his colleagues to be spammed?
Notifications: out of the box spam Read More »
Multilingual email notifications integration with the translation framework misses one thing: Translations in the target language are not pre-populated. How can we fix that?
Multilingual email notifications: Pre-populate translations Read More »
This is the apparently less wrong alternative to Changing the Task description into an HTML field. You create a new “u_html_description” field. You hide the out of the box “description” and you live happily ever after. Right? Not so fast! There will still be issues: Many customizations will still be required: Find and evaluate if
Creating a custom HTML Task Description field Read More »
I’m surprised ServiceNow still allows you to change the type for fields as the Task Description. They have limited a lot of cool stuff over the years, but they still allow this. Our users need to add some format and images to the description The requirements are always the same: People want/need to add some
Changing the Task description into an HTML field Read More »
This is the last in a series of articles where I explore the possibility of adding any record to a Visual Task Board from a form, from a list context menu, and a list choice. This last one will also involve a list choice, but in this case, we will add a single card for
Add to Visual Task Board – Any record (List choice) (single-card) Read More »