CSDM 5.0 White Paper conceptual model

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The CSDM 5 conceptual model diagram in the CSDM 5.0 White Paper PDF, with Rubén Ferrero commenting on camera in a corner bubble

Still from the video “Turning the CSDM 5.0 White Paper into a ServiceNow KB article”: the CSDM 5 conceptual model page of the white paper, moments before converting the PDF into a ServiceNow Knowledge Base article with Importmate